Customer Reviews

From the minute that I contacted this company the service was superb. Prompt, efficient and well priced. I would highly recommend them.

Great business. the couple of times I've used Prime Electrical their lads have turned up on time and got on with the work quickly and to a high standard. Happy to go back again in the future.

Very quick response time and sorted some work I needed doing within the same week. Also very reasonably priced would definitely recommend.

Although polite and friendly on site and I am grateful they managed to come on the same day I phoned and then complete the following week, it was spoilt by the way they do their admin and poor communication. Leading to me not knowing when they were going to turn up. Maybe choose a form of communication, and then stay with it, instead of using email and what’s app. And get back to customer when they ask a question instead of ghosting them? Due to their admin, it lead to me receiving three invoices instead of one for the whole job. If this is their way of doing so, sending one each time they come to a site, it is not what other trades people do and they really need to point this out to customers. This also is not the way accountants would do it and I do not know any accountant who would do it in this way. Because of it not being a one simple invoice for the whole job, it caused me unnecessary stress.

Thanks for getting work done, but sorry, I will probably look at another electrician next time I have an issue with electrics.

Very good and prompt service from Steven and his team. Recommend them

When my parents’ ancient fuse box died at 6pm, Steve came out immediately. He returned the next day at 9:30 on the dot (as promised) to fit a new fuse box. He also took the time to advise on other areas needing attention in a wholly constructive and considered manner. Friendly, knowledgeable and efficient service throughout. Cannot recommend him highly enough.

Came at short notice and were very efficient and undertook all the work and explained everything clearly. Impressed by the service.

Amazing service I requested an appointment late evening and Steven was with me the next day He stayed until he had sorted several electrical issues not just the one i made the appointment for I cannot recommend them enough and are now certainly my go to electricians

A very efficient company. Prime completed the task accurately and quickly. All the team were very helpful. I praticularly appreciated the explanation of the review and detailed Electrical Installation report. highly reccomended.

Super job again thank you. Always reliable. Good to know I can always depend on you. My "spaghetti junction" is all neat, tidy and safe now!

Such lovely service from Steve ... came out to do a quote and had all work complete within a few days! Very patient and courteous and clean!!

Great service from Prime Electrical and some good advice on the work done. The work was completed professionally, and completed in a short time frame which I needed due to the property being sold imminently. No hesitation in recommending their services.

Very personal service, responsive and thorough.

Steven was super friendly and fixed our light in no time. Recommend!

Steven was prompt , efficient and great value
Highly recommend

Prime Electrical offered not only a very prompt response to my initial enquiry but were also speedy and efficient in getting the work completed. A lovely team who not only arrived on time but were very polite and friendly. I would have no hesitation in using them again or recommending the company to friends and relatives.

Steven and his team have fixed several issues for me across various properties. They have provided an excellent and professional service with spot-on advice where required. Prime Electrical is quick, reliable and professional and can highly recommend them to others.

Prime are great! Friendly lads who know their stuff and are honest. No overcharging. One of those tradesmen that once you've used them you will always call them and only them.

Kevin&Sandra Flaherty
We have just used Prime Electrical for the first time, and it most certainly won’t be the last. They turned up on time , and within half an hour had completed both jobs satisfactorily, no mess at all, two of the nicest guys you’d be happy to have in your home. Thank you.

Thanks Steven for coming to our house on Sunday morning. You were efficient, polite and able to identify the issue. You were very transparent about the cost and your communication was excellent.

We had a power cut at 3am and tried everything to reset the circuit board. I contacted Prime Electrical and they came promptly at 8.30 and they were professional, friendly and sorted the problem within half an hour. I would recommend them.

I had a disaster at home just before Christmas as I was about to cook my evening meal about 8.30pm. I switched on the cooker and in an instant all my electrical services failed. I was in a new property and did not know where the electrical box was. I used my phone and found prime electrical. The boss himself came out, located the box, sorted it and I was back in business, heating the frying pan for that steak! It was just under 45 minutes from disaster to sorted! 11 out of 10 for first class service to Prime Electrical!!!

Steven and his team provide a swift, clean, cheery and professional service. They've helped me out twice at very short notice and were at my house on the same day. They are now my go to peeps for all things electric! I highly recommend.

Stephen and the other electricians have fixed several issues in my mother’s flat several times and have always done an exceptional job. They have catered to her disability and elderly needs, worked with me to ensure all the work gets done efficiently and is long lasting. Good value for money. Would recommend their services!

Fast efficient and tidy
Didn’t even drink there tea.
Very pleasant people to deal with. Highly recommend them.

Great service. Very helpful and friendly and polite. Highly recommended

Excellent service from Steven and his team. I've used Prime Electrical a few times now, and always get a highly competent, friendly, and quick service.

Steven and Connor are excellent and fitted us in to install a new cooker and hob ahead of expectation within a week of accepting the quote - highly recommended

Excellent job of fitting a new mains socket under the stairs for Fibre Connection to the mains supply !

Very speedy service all round - I would definitely recommend Steven Alexander and Prime Electrical, for electrical work - very impressed !

John F. Pugsley - Brighton Road,
St Helier.

Arrived punctually, extremely polite, explained in detail work required and professionally completed the job. Would definitely recommend

Prime Electrical Limited - GREAT BUSINESS. Asked for a quote for some work on Monday, on site quote made Wednesday and work carried on on Friday! Both Steve and Connor really professional and friendly and at my request carried out further works at the same time! Quote was very reasonable and work carried out with no fuss and they even cleaned up after themselves! A real rarity these days! Couldn’t recommend these guys and firm enough!

Steven is responsive and professional. Would recommend.

Steven is always so responsive and the quality of work is excellent. Highly recommend Prime for any work required.

Incredible polite and a pleasure to talk with, was up front about what the best options where to save us money and did a very tidy job - 100% our got to electricians from now on

Very prompt and good service
Excellent advice and value for work undertaken. Very personable staff

I needed to get a repair done for a vulnerable older person when I was off the island. Steven went on time and kept in touch with me by phone during the work and charged a fair price. Thank you so much.

Brilliant service, very fast to respond and complete the work. Highly recommend.

Steven attended really quickly (for a small job). Excellent service - good price - Will certainly use again.

Excellent service, reliable and excellent communication.

Called out for an emergency situation at the Alliance Club following the failure of our lighting. Superb and speedy response and resolution cannot recommend more highly.

Pleasure doing business with you guys, thank you Steve.
Second visit from Prime, this time to fit new distribution board and test the house electrics. Thanks again guy's, thoroughly recommended.

Steven fixed my shower unit in my Dog Grooming salon and he went above and beyond, excellent work, highly recommended

Just a small emergency job to replace a cable, but pleased with the prompt service, efficient completion of the work, and reasonable charge. Would recommend.

Great communication and flexibility. Professional and reliable. Highly recommended.

Thanks very much Steven. First class no problems
Clean & there one minute gone the next

100%

Laurie

Would like to say a big thank you to Prime Electrical Limited who just replaced a towel rail for me. Lovely lads and office staff so helpful and would 100% recommend them

I found Prime Electrical Limited to be very professional, reliable and reasonably priced. The work was done quickly and efficiently, and the guys tidied up too. Would recommend them to anyone.